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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Perform scheduling, registration, and patient pre-admission and admission functions to support departmental efficiencies.
- Obtain complete and accurate patient demographic information, ensuring compliance with regulatory requirements.
- Employ proper and compliant patient liability collection techniques before, during, and after date of service.
- Provide exceptional customer service, greeting patients and families with a warm and welcoming demeanor.
- Assist with scheduling diagnostic procedures, entering data into the scheduling system, and providing patients with appointment instructions.
- High school diploma or equivalent required; some college coursework preferred.
- 0-1 year of experience in a customer service role, with a background in medical facilities, health insurance, or a related area.
- Minimum typing skills of 35 wpm and demonstrated working knowledge of PC/CRT/printer.
- Ability to work in a fast-paced environment, with excellent communication and interpersonal skills.
As a Patient Access Representative II, you will work in a hospital administration setting, with potential exposure to life-threatening patient conditions. You must be able to sit at a computer terminal for extended periods, occasionally lift/carry items weighing up to 25 lbs, and frequently stand, sit, and walk.
We offer a competitive benefits package and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
