Bilingual Financial Services Representative

5 days ago


SaintMartinauxBois, Hauts-de-France, United States GreenState Credit Union Full time
Job Summary

GreenState Credit Union is seeking a highly motivated and customer-focused Bilingual Member Service Associate to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and building strong relationships with our community.

Key Responsibilities
  • Provide personalized service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Develop and maintain relationships with members, identifying their financial needs and providing solutions through our products and services.
  • Promote credit union products and services, including deposit accounts, loans, and other financial services.
  • Work closely with other departments to ensure seamless service delivery and meet member needs.
  • Participate in sales and marketing initiatives to drive business growth and member engagement.
  • Stay up-to-date on credit union policies, procedures, and products to provide accurate information to members.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least one year of experience in a customer-facing role, preferably in the financial services industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in computer applications, including Microsoft Office and credit union software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • A comprehensive onboarding program to ensure a smooth transition into the role.
How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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