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Bilingual Financial Services Representative

2 months ago

SaintMartinauxBois, Hauts-de-France, United States GreenState Credit Union Full time
Job Summary

GreenState Credit Union is seeking a highly motivated and customer-focused Bilingual Member Service Associate to join our team. As a key member of our financial services team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and building strong relationships with our community.

Key Responsibilities
  • Provide personalized service to members, responding to their financial needs and exceeding their expectations.
  • Promote and sell credit union products and services, including deposit accounts, loans, and other financial services.
  • Build and maintain strong relationships with members, understanding their financial goals and objectives.
  • Work collaboratively with other team members to achieve business objectives and provide exceptional member service.
  • Stay up-to-date on credit union products and services, as well as industry trends and developments.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least one year of experience in a customer-facing role, preferably in the financial services industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
  • Proficiency in Microsoft Office and other software applications, with the ability to learn new systems and technologies.
  • Ability to work a flexible schedule, including evenings and weekends, as needed.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development, including training and education assistance.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • A comprehensive onboarding program, including training and mentorship.