Field Vehicle Systems Technician

2 weeks ago

Syracuse, New York, United States F2Onsite Full time
Job Overview

The Field Vehicle Systems Technician is responsible for providing technical support for fleet vehicles, focusing on IT and electronic/mobility systems. This role requires a strong presence in the field, ensuring that all equipment operates efficiently and effectively.

Key Responsibilities:

  • Maintain and update installation manuals for vehicle modifications to ensure proper component integration.
  • Participate in training sessions for new devices and project implementations.
  • Oversee the lifecycle management of services related to field support installations.
  • Collaborate with third-party suppliers and customers to refine vehicle dock kit specifications.
  • Secure ergonomic and safety approvals from the Fleet Services department before implementing changes.
  • Manage the configuration and repair of field devices, ensuring they meet operational needs.
  • Coordinate logistics for device movement within the service area.
  • Maintain an inventory for quick replacements and repairs.
  • Provide installation services for vehicle mounting systems and expand capabilities as needed.
  • Consult with suppliers to update vehicle kits, ensuring compatibility with new technology.
  • Review wiring and cabling changes resulting from updates to vehicle kits.
  • Manage the lifecycle of video capture and code blue devices for field installations.
  • Conduct necessary testing to ensure new models function with existing applications.
  • Provide on-site support across various locations, addressing specific needs of field-based service recipients.
  • Advise on improvements to the repair process to enhance efficiency and reduce service disruptions.
  • Safeguard specialized tools and equipment to prevent loss or damage.
  • Communicate effectively with end users regarding status updates and resolutions.

Required Skills and Abilities:

  • Ability to work independently while utilizing available resources effectively.
  • Strong initiative and ownership of tasks.
  • Exceptional customer service and relationship management skills.
  • Proven leadership capabilities and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Commitment to continuous learning and professional development.
  • Technical proficiency in desktop applications and hardware support.
  • Ability to manage multiple priorities and adapt to changing situations.

Physical Requirements:

  • Ability to lift up to 40 lbs and work in various environmental conditions.
  • Proficient in using computers and other office equipment.
Company Overview

F2OnSite is a leading IT field services provider in the United States, employing hundreds of technicians across the nation. Our focus is on delivering exceptional service for a variety of hardware technologies, including desktops, laptops, servers, and point-of-sale systems. We pride ourselves on our ability to respond swiftly to customer needs, ensuring minimal downtime and maximum operational efficiency.

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