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Senior Employee Relations Manager
2 months ago
Position Overview:
Go METRO is looking for a highly skilled Senior Manager of Employee and Labor Relations to oversee the daily operations of the Employee and Labor Relations Department.
The ideal candidate will possess a degree in Human Resources, Employee Relations, or a related discipline, along with substantial experience in addressing employee concerns, managing labor relations, facilitating grievance procedures, and conducting thorough investigations.
Key Responsibilities:
1. Lead and document comprehensive, impartial investigations related to employment issues, including but not limited to employee grievances, Title VII, ADA, ADEA, FLSA, and FMLA.
2. Address and resolve employee-related concerns, escalating issues when necessary.
3. Foster positive relationships between Go METRO and its workforce, as well as recognized labor representatives.
4. Provide coaching and guidance to management regarding the collective bargaining agreement and associated documentation.
5. Develop and deliver training programs focused on labor and employee management to enhance organizational effectiveness and mitigate risks.
6. Assist in formulating policies and procedures.
7. Actively participate in departmental and organizational teams, projects, and committees as needed.
8. Support the preparation and management of employee and labor-related agreements.
9. Stay informed about the latest employment and labor laws, regulations, trends, and best practices to ensure compliance.
Qualifications:
1. Bachelor's degree in Human Resources, Employee Relations, Labor Relations, or a related field is required.
2. Advanced degree (Master's, JD) in Human Resource Management, Employee Relations, or Labor Relations is preferred.
3. Minimum of seven years of experience in employee and/or labor relations, including addressing employee issues and grievances.
4. Five years of experience in conducting effective informational and interrogatory interviews.
5. Experience in managing or supervising employees, preferably in a unionized setting.
Skills and Abilities:
1. In-depth knowledge of Employment and Labor Law (Ohio public sector preferred).
2. Proficient in MS Office Suite, including Excel, Word, Access, and PowerPoint.
3. Strong analytical, organizational, and leadership skills.
4. Ability to maintain confidentiality and handle sensitive information appropriately.
5. Excellent verbal and written communication skills.
Go METRO is committed to providing a work environment that promotes diversity and inclusion, ensuring that all employees are treated with respect and fairness.
