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Administrative Support Specialist

2 months ago

Seattle, Washington, United States Childhaven Full time

Childhaven

Position: Front Desk Receptionist - Administration Assistant

Location: Seattle, WA

Overview: As a vital member of our team, the Front Desk Receptionist - Administration Assistant plays a crucial role in ensuring smooth operations within our organization. This position involves engaging in continuous professional development and participating in relevant training sessions.

Key Responsibilities:

  • Ensure the facility opens and closes on time, collaborating with management regarding after-hours events.
  • Maintain a tidy and inviting reception area to foster a welcoming atmosphere for all visitors.
  • Exhibit a friendly demeanor while greeting staff, clients, and guests, ensuring they receive prompt assistance.
  • Answer incoming calls promptly and courteously, directing them to the appropriate personnel.
  • Schedule appointments and manage reminder communications effectively.
  • Document necessary information in the electronic health record system accurately.
  • Contribute to process improvement initiatives to enhance organizational efficiency.
  • Handle co-pay collections and manage daily mail sorting.
  • Oversee room reservation schedules and maintain email correspondence.
  • Ensure office equipment is operational and assist with special projects as needed.
  • Provide backup support for intake and referral calls.
  • Assist in managing record requests and procurement of office supplies.
  • Collaborate with the Community Engagement Coordinator on volunteer initiatives.
  • Regularly evaluate personal performance for continuous improvement.

Qualifications:

  • High school diploma or equivalent; business school education preferred.
  • A minimum of three years of general office and telephone experience.

Essential Skills:

  • Strong organizational abilities with a focus on prioritizing tasks.
  • Positive and professional attitude with excellent interpersonal skills.
  • Effective time management skills, capable of working under pressure.
  • Proficient verbal and written communication skills.
  • Technological proficiency in MS Word, Excel, and Outlook.
  • Ability to reflect on personal performance and align with organizational values.
  • Open-mindedness and acceptance of diverse lifestyles and cultures.

Additional Requirements:

  • Successful completion of a background check.
  • Reliable transportation and valid driver's license.
  • Ability to perform physical tasks as required.

Compensation: Childhaven offers a structured compensation framework based on experience and qualifications.

Childhaven is committed to fostering a diverse workforce and encourages candidates from various backgrounds to apply.