Senior Technical Support Specialist
1 week ago
We are seeking a highly skilled Technical Support Specialist to join our team at NICE. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and resolving complex technical issues.
Key Responsibilities- Provide technical support to customers via phone, email, and chat
- Resolve complex technical issues and troubleshoot problems
- Collaborate with internal teams to resolve customer issues
- Document and track customer interactions and issues
- Stay up-to-date with new technologies and products
- Associate degree or equivalent work experience
- 6+ years of experience in a customer service field, preferably in a technical capacity
- Excellent technical, troubleshooting, and analytical skills
- Ability to excel in a fast-paced, agile environment
- Excellent communication skills
NICE is a leading provider of software solutions for customer experience, financial crime prevention, and public safety. We are committed to delivering exceptional customer experiences and fighting financial crime. Our software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations.
-
Senior Technical Support Specialist
2 weeks ago
Sandy, United States NICE Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at NICE. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and resolving complex technical issues.Key ResponsibilitiesProvide technical support to customers via various communication channels, including email,...
-
Senior Technical Support Specialist
1 day ago
Sandy, United States NICE Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at NICE. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and resolving complex technical issues.Key ResponsibilitiesProvide technical assistance to customers via phone, email, and chatTroubleshoot and diagnose...
-
Product Support Specialist
2 weeks ago
Sandy, United States InComm Full timeAbout InComm PaymentsInComm Payments is a leading provider of innovative payment solutions. Our team is dedicated to delivering exceptional support to our clients and partners worldwide.Job SummaryWe are seeking a highly motivated Product Support Analyst to join our global support team. As a Product Support Analyst, you will be responsible for providing...
-
Product Support Specialist
2 weeks ago
Sandy, United States InComm Full timeAbout InComm PaymentsInComm Payments is a leading provider of innovative payment solutions. Our team is dedicated to delivering exceptional support to our clients and partners worldwide.Job SummaryWe are seeking a highly motivated Product Support Analyst to join our global support team. As a Product Support Analyst, you will be responsible for providing...
-
Senior Claims Specialist
2 weeks ago
Sandy, United States CorVel Enterprise Comp, Inc. Full timeJob Title: Senior Claims SpecialistCorVel Enterprise Comp, Inc. is seeking a highly skilled Senior Claims Specialist to join our team. As a Senior Claims Specialist, you will be responsible for managing complex and problematic workers' compensation claims within delegated limited authority to determine benefits due.Key Responsibilities:Investigate and gather...
-
Customer Support Specialist
2 weeks ago
Sandy, United States Voze Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Voze. As the first point of contact for customers seeking technical assistance, you will play a critical role in building strong relationships with our customers and providing them with exceptional support.Your primary responsibilities will include monitoring and...
-
Senior IT Technical Lead
5 days ago
Sandy Springs, United States Optomi Full timeIT Technical Lead OpportunityOptomi, a leading partner in the Wealth Management Technology space, is seeking an experienced IT Technical Lead to join their Sandy Springs, GA office (hybrid). The ideal candidate will have 10+ years of software development experience, including C#/.NET, and a proven track record of leading teams of developers. The successful...
-
Administrative Specialist Senior
2 weeks ago
Sandy Hook, Kentucky, United States Kentucky Personnel Cabinet Full timeJob Title: Administrative Specialist SeniorWe are seeking an experienced Administrative Specialist Senior to provide professional support to the Warden at Little Sandy Correctional Complex. The successful candidate will be responsible for implementing and maintaining various complex projects and activities.Key Responsibilities:Interpret and communicate...
-
Administrative Specialist Senior
3 weeks ago
Sandy Hook, Kentucky, United States Kentucky Personnel Cabinet Full timeKentucky Personnel Cabinet **Job Title:** Administrative Specialist Senior **Job Summary:** The Kentucky Department of Corrections (DOC) is seeking an Administrative Specialist Senior to provide professional support to the Warden at Little Sandy Correctional Complex. The successful candidate will implement and maintain various complex projects and...
-
Senior Physician of Neurology
2 weeks ago
Sandy, United States Aurora Technologies Full timeJoin Our Team as a Senior Physician of NeurologyAurora Technologies is a leading provider of medical solutions, and we are seeking a highly skilled Senior Physician of Neurology to join our team. As a specialist in neurology, you will be responsible for providing expert medical care to our patients and contributing to the development of our medical...
-
Educational Support Specialist
1 month ago
Sandy, Oregon, United States Soliant Full timeJob OverviewWe are seeking a highly skilled and dedicated Educational Support Specialist to join our team at Soliant Health. As an Educational Support Specialist, you will play a vital role in supporting students with diverse needs in a dynamic and supportive school environment.Key ResponsibilitiesProvide academic support to students in a K-12 setting,...
-
Medical Support Specialist
4 weeks ago
Sandy, United States Concentra Career Choice Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Concentra Career Choice. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical team.Key ResponsibilitiesPerform routine medical and testing procedures under the direct supervision...
-
Senior Physician of Neurology and Rehabilitation
4 weeks ago
Sandy, United States Aurora Technologies Full timeAurora Technologies is seeking a highly skilled Senior Physician of Neurology and Rehabilitation to join our team. As a specialist in the recruitment and placement of doctors, we advise and support medical professionals in their search for a suitable position, helping them to achieve their personal career goals.Our ideal candidate will have:Specialist...
-
Senior Software Developer
2 weeks ago
Sandy, United States WCF Insurance Full timeSenior Applications Developer PositionThe IT department at WCF Insurance is seeking a skilled Senior Applications Developer to join their enterprise systems team.Job SummaryWe are looking for a highly experienced Senior Applications Developer to provide technical system development support to the business and management systems of WCF and its...
-
Product Support Specialist
4 weeks ago
Sandy, Utah, United States InComm Payments Full timeAbout InComm PaymentsInComm Payments is a leading provider of innovative payment solutions, with a strong presence in the FinTech industry. Our team is dedicated to delivering exceptional support to our clients and partners worldwide.Job SummaryWe are seeking a highly motivated and bilingual (English/Spanish) or trilingual (English/Spanish/French) Product...
-
Administrative Support Specialist
2 weeks ago
Sandy, United States BBSI Full timeJob SummaryThe ideal candidate will be a seasoned office manager with expertise in Microsoft Office Suite, Excel, and CRM software systems, possessing strong formal writing and editing skills. This role requires a high level of administrative support and assistance to senior staff, including drafting documents, arranging travel, and scheduling meetings.Key...
-
IT Technical Lead
2 weeks ago
Sandy Springs, United States Optomi Full timeJob Title: IT Technical LeadThe IT Technical Lead will play a key role in driving the development and maintenance of our software applications. This individual will be responsible for researching, designing, developing, configuring, integrating, testing, and maintaining existing and new applications, as well as integrating 3rd party developed applications...
-
Product Support Specialist
2 weeks ago
Sandy, United States InComm Full timeJob Title: Product Support Analyst IInComm Payments is a pioneer in the payment industry, with over 30 years of experience and a team of over 3,000 employees in 35 countries. We own over 400 global technical patents and a network of over 525,000 points of retail distribution.We work with the most recognized and valued brands in the world, and are partnered...
-
IT Technical Lead
2 weeks ago
Sandy Springs, United States Optomi Full timeThe Tech Lead (Senior Software Engineer) will research, design, develop, configure, integrate, test, and maintain existing and new applications and/or integrate 3rd party developed applications with Asset Mark’s systems. Responsible for conducting, and coordinating software development activities throughout various projects, including key design decisions....
-
IT Technical Lead
2 weeks ago
Sandy Springs, United States Optomi Full timeThe Tech Lead (Senior Software Engineer) will research, design, develop, configure, integrate, test, and maintain existing and new applications and/or integrate 3rd party developed applications with Asset Mark’s systems. Responsible for conducting, and coordinating software development activities throughout various projects, including key design decisions....