Sales Associate III

1 day ago


Miami FL USA, United States Tapestry Full time
Job Title: Sales Associate III

Join our team as a Sales Associate III and play a vital role in driving sales and delivering exceptional customer service in our luxury retail environment.

Key Responsibilities:
  • Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
  • Upsell and cross-sell products to customers, leveraging your knowledge of fashion trends and competitor activity.
  • Maintain a clean and organized sales floor, adhering to Coach standards and visual merchandising expectations.
  • Process customer transactions efficiently, including purchases, returns, and exchanges.
  • Support cash-wrap operations, including processing sales and handling customer inquiries.
Requirements:
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies:
  • Drive for Results: Consistently meet or exceed sales targets and customer service expectations.
  • Customer Focus: Prioritize customer needs and provide personalized service to build strong relationships.
  • Creativity: Develop innovative solutions to meet customer needs and drive sales.
  • Interpersonal Savvy: Build effective relationships with customers, colleagues, and management.
  • Learning on the Fly: Quickly adapt to new situations and learn from feedback.
  • Perseverance: Demonstrate resilience and determination in the face of challenges.
  • Dealing with Ambiguity: Effectively manage uncertainty and change in a fast-paced retail environment.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people.



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