Retail Operations Leader

2 weeks ago


Carol Stream, Illinois, United States Mountain Warehouse Full time
Competitive Compensation
We offer a competitive salary along with a monthly bonus structure and a generous employee discount of 50%. Additionally, we have an employee referral program that rewards you for bringing great talent to our team.

About the Position
As a Retail Operations Leader, you will take full ownership of your store's performance and operations.

Your Key Responsibilities:
• Inspire and guide your team to excel in their roles
• Provide coaching and mentorship to foster team development
• Enhance customer satisfaction through team motivation and in-depth product knowledge
• Optimize sales performance and profitability by driving key performance indicators (KPIs)
• Uphold company standards with the utmost integrity
• Execute visual merchandising strategies and oversee product launches
• Represent the brand with pride and professionalism

About You
We seek individuals who possess:
• Proven experience in retail management within a dynamic environment
• Exceptional interpersonal skills with a history of leading and nurturing teams
• Strong organizational abilities and effective time management skills
• A genuine passion for sales and engaging with customers
• A track record of achieving commercial success and market awareness
• An understanding of the significance of impactful visual merchandising
• Insight into local market trends and competitor activities
• Experience in the clothing sector is a plus, but not mandatory
• A proactive, enthusiastic, and hands-on approach to work

Who We Are
With over 370 stores worldwide and a workforce exceeding 3000, we are a prominent outdoor retailer committed to innovation and sustainability. We take pride in our own-brand products and our newly launched brands.

Why Join Us?
We are dedicated to the growth of our employees; many have advanced to senior positions within our organization. Our commitment to developing our teams is evident through our recently launched online learning platform, which offers valuable resources.

Benefits Include:
• Monthly bonus program
• 50% employee discount across our brands, along with a uniform allowance twice a year
• One weekend off per month, plus 28 days of annual leave, inclusive of bank holidays
• Access to an Employee Assistance Program and a Colleague Hardship Scheme
• Unlimited employee referral incentives
• Auto-enrollment pension scheme
• A stable and supportive work environment where many have built their careers

If you thrive in a retail environment and are eager to contribute to our mission, we invite you to explore this opportunity.

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