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Shift Leader

2 months ago

Carol Stream, Illinois, United States MM Subs Illinois Full time
Job Description

**Job Title:** Shift Leader - Team Manager

**Job Summary:** We are seeking a highly motivated and experienced Shift Leader to join our team at MM Subs Illinois. As a Shift Leader, you will be responsible for supporting the management team in the execution of running our assigned location.

Key Responsibilities:

  • **Coaching and Development:** Coach staff to deliver exceptional customer service, ensuring a positive experience for every customer.
  • **Food Quality and Safety:** Produce high-quality food, maintaining the highest standards of food safety and hygiene.
  • **Customer Experience:** Deliver the MM Subs Illinois experience, ensuring every customer leaves satisfied and eager to return.
  • **Cash Handling and Operations:** Handle cash and credit transactions accurately, and maintain a clean and organized store environment.
  • **Training and Development:** Follow the Learning Management System Training Program, developing others for career growth and success.
  • **Policies and Procedures:** Enforce company policies and procedures, ensuring compliance with all relevant laws and regulations.
  • **Marketing and Sales:** Participate in local and national marketing initiatives, building sales and driving business growth.
  • **Sanitation and Maintenance:** Maintain a clean and sanitized store environment, adhering to all health and safety standards.
  • **Certification and Training:** Be certified in all four positions of the restaurant, ensuring a high level of expertise and knowledge.
  • **Communication and Teamwork:** Communicate effectively with the management team, staff, and customers, demonstrating a strong sense of teamwork and collaboration.

Requirements:

  • **Education:** High school degree or equivalent.
  • **Experience:** 1 year of QSR experience preferred.
  • **Certifications:** Serve Safe Certification - Food Handler.
  • **Transportation:** Must have reliable transportation.

What We Offer:

  • **Competitive Hourly Rate.
  • **Tips.
  • **Medical, Dental, and Vision Benefits for Full-Time Employees.
  • **401k with Employer Match.
  • **Unlimited Opportunities for Growth and Development.
  • **Employee Meal Discount.
  • **Great Working Environment.