Lead BizOps Engineer
1 week ago
We are seeking a highly skilled Lead BizOps Engineer to join our team at Mastercard. As a key member of our Risk Programs squad, you will be responsible for leading initiatives and evolving the scope of our Release Automation squad to include new resiliency automation efforts.
Key Responsibilities:- Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities
- Provide business knowledge and technical support for business requirements development
- Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems
- Consulting with business owners on projects; develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide; ensure timely and accurate communication with project staff throughout the life cycle of the project
- Document and coordinate changes and enhancements of products and services
- Prepare and/or present documentation of business/technical presentations
- Provide technical support for the member(s) to ensure adherence to requirements
- Evaluate business requests to determine feasibility, work with Software Engineers to define alternatives and recommend optimal solutions. Prepare overall project plan, incorporating costs and tasks from the various components, ensuring a successful and timely project implementation
- Ensure methodology compliance, document problem areas and coordinate resolutions, reporting to management as necessary
- Investigate/research MasterCard or industry business/technical process
- Coordinate and assist in implementation of new or revised rules and policies
- Coordinate and document project/release level user acceptance testing
- Bachelor's degree in business or equivalent work experience
- 4-10 years related business experience
- Broad application of standard principles, theories, concepts and techniques
- A high level of experience with Jenkins, Chef Infra, Chef Habitat, Jython, Ruby, Groovy, XL Release, Pivotal Cloud Foundry
- Experience with leading small Agile teams using DevOps and SRE principles
- Experience as a federated incident and problem manager
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role.
Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
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