Principal Business Operations Engineer

1 day ago


O Fallon, United States Mastercard Full time
Job Title:

Principal BizOps Engineer

Job Summary:

We are seeking a highly skilled Principal BizOps Engineer to join our team at Mastercard. As a key member of our Business Operations team, you will play a critical role in driving our DevOps transformation and leading the way in automation and best practices.

Responsibilities:
  • Design, build, and implement technology services that meet operational criteria such as system availability, capacity, performance, monitoring, self-healing, and deployment automation.
  • Partner with developers to ensure operational readiness and support technology services throughout the delivery process.
  • Lead the DevOps transformation at Mastercard through tooling and advocacy for change and standards throughout development, quality, release, and product organizations.
  • Support daily operations with a hyper focus on triage and root cause analysis to understand business impact.
  • Shift left to be more proactive and upfront in the development process, and proactively manage production and change activities to maximize customer experience and increase overall value of supported applications.
  • Focus on risk management by tying all activities together with an overarching responsibility for compliance and risk mitigation across all environments.
  • Streamline and standardize traditional application-specific support activities and centralize points of interaction for both internal and external partners.
Requirements:
  • Clearing experience
  • Mainframe experience
  • Understanding of CI/CD, DevOps tools, and monitoring tools
  • Knowledge of Unix/Linux, SQL, and ITIL framework
What We Offer:

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We offer a competitive base salary, annual bonus or commissions, and a comprehensive benefits package, including insurance, flexible spending account, health savings account, paid leaves, 10 annual paid sick days, 10 or more annual paid vacation days, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits, and many more.



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