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IT Support Specialist and Systems Administration

2 months ago

Brockton, Massachusetts, United States Molex Full time

Molex has a longstanding legacy in the optical sector, catering to prominent global clients in the telecom and datacom fields, where we innovate and produce optical technology.

As an IT Support Specialist, your primary responsibility will be to oversee and sustain the IT infrastructure at our site, ensuring seamless operation, security, and scalability, along with managing our database systems. This role encompasses a variety of tasks related to IT support and server maintenance. You will collaborate closely with a team of engineers to ensure their IT requirements are fulfilled and that database systems are properly maintained.

Key Responsibilities

  • Deliver on-site IT assistance at designated locations.
  • Manage the administration of workstations, servers (both Windows and Linux), software, licensing, and backup and recovery strategies.
  • Collaborate with team members to recommend and assist in the procurement of computer hardware and software.
  • Work with the team to troubleshoot vendor software issues.
  • Coordinate with corporate IT to oversee local network management (wired and wireless), including physical network infrastructure.
  • Provide technical support for Linux-based systems, servers, and infrastructure.
  • Monitor system performance, diagnose, and resolve hardware and software issues to ensure optimal uptime and efficiency.
  • Implement and uphold network security protocols to safeguard against unauthorized access, viruses, and other security threats.
  • Administer user accounts, permissions, and access rights in line with company policies and procedures.
  • Document system configurations, procedures, and troubleshooting steps for future reference and training purposes.
  • Perform system administration tasks for MES and ERP database systems and servers, including updates, backups, recovery, user maintenance, and security management.
Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
  • Proficient in configuring and managing Windows and Linux operating systems.
  • Familiarity with virtualization technologies such as VMware ESX or Hyper-V.
  • Knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience with shell and batch file scripting.
  • Understanding of Domain Controller, RAID, Network File Systems, and Backup software.
  • This position is not eligible for sponsorship.
At Koch companies, we embrace entrepreneurship, challenging the status quo, discovering new avenues to create value, and rewarding individual contributions.

Our Commitment to Diversity

All Koch companies appreciate diverse thoughts, perspectives, skills, experiences, and backgrounds. We are committed to being Military Ready and Second Chance employers.

Our Employee Empowerment

At Koch, we empower our employees to excel in their roles, enhancing their potential while creating value for themselves and the organization.

Employee Benefits

Our objective is for every employee and their families to lead fulfilling and healthy lives. We offer essential resources and support to promote physical, financial, and emotional well-being, allowing you to focus on what matters most. Our benefits package includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also encompass infertility assistance, paid parental leave, and adoption support. Specific eligibility criteria are determined by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.

Equal Opportunity Employment

We are an Equal Opportunity Employer, including disability and protected veteran status. Some employment offers may be contingent upon successfully passing a drug test. This employer utilizes E-Verify.