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IT Support Specialist

1 month ago


Brockton, Massachusetts, United States Molex Full time
Job Summary

Molex is seeking a skilled IT Support Specialist to join our team in Bridgewater. As an IT Desktop Support and Administration professional, you will be responsible for managing and maintaining our site's IT infrastructure, ensuring its smooth operation, security, and scalability. Your role will involve a mix of responsibilities in IT support and maintenance of our servers, working closely with a team of engineers to ensure their IT needs are met and database systems are effectively maintained.

Key Responsibilities
  • Provide on-site IT support at our Bridgewater location and a manufacturing facility in Zhuhai, China.
  • Administer workstations, servers (Windows and Linux), software, and licensing, and manage backup and recovery plans.
  • Work with the team to recommend and help purchase computer hardware and software.
  • Work with the team to resolve vendor software issues.
  • Coordinate with corporate IT to manage local network (wired and wireless) including physical network infrastructure.
  • Provide technical support for Linux-based systems, servers, and infrastructure.
  • Monitor system performance, troubleshoot, and resolve hardware and software issues to ensure optimal uptime and efficiency.
  • Implement and maintain network security measures to protect against unauthorized access, viruses, and other security threats.
  • Administer user accounts, permissions, and access rights in accordance with company policies and procedures.
  • Document system configurations, procedures, and troubleshooting steps for reference and training purposes.
  • Provide system administration functions for MES and ERP database system and servers, including updates, backups, recovery, user maintenance, and maintaining security.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience configuring and managing Windows and Linux operating systems.
  • Experience with virtualization technologies such as VMware ESX or Hyper-V.
  • Experience with network protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience with shell and batch file scripting.
  • Familiar with Domain Controller, RAID, Network File Systems, and Backup software.
What We Offer

Molex offers a competitive compensation package, including medical, dental, vision, flexible spending, and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave, and adoption assistance.

We seek to enable the best work environment that helps you and the business work together to produce superior results.