Customer Service Specialist
5 days ago
**Overview of Job Role:**
The Customer Service Specialist role is designed for individuals who enjoy helping others and working in a dynamic environment.
Main Responsibilities and Objectives:
- Deliver exceptional customer service, exceeding customer expectations through timely and effective issue resolution
- Ring sales on the cash register, maintaining accuracy and efficiency in transaction processing
- Process layaways, returns, and exchanges, prioritizing customer satisfaction and providing clear explanations
- Collaborate with colleagues to meet sales targets and maintain store appearance
**Working Conditions and Requirements:**
- Flexible scheduling, including nights, weekends, and holidays
- Ability to lift up to 25 pounds and stand for extended periods
- Strong communication and problem-solving skills
**Compensation and Benefits:**
- Competitive base pay: $12 per hour
- Eligibility for benefits package, including dental and vision coverage, and life insurance (part-time associates)
- Opportunities for advancement and career growth
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