Exchange Service Management Specialist

7 days ago


Dearborn, Michigan, United States Diverse Lynx Full time
Job Title: System Administrator(Exchange SME)

Location: Remote

Duration: Full-time

Job Summary:

We are seeking a highly skilled System Administrator with expertise in Exchange Service Management to join our team at Diverse Lynx LLC. As an Exchange Service Management Specialist, you will be responsible for end-to-end Exchange Service Management, including Exchange Online with SLA and KPI reporting, various exchange policies management, monitoring, governance, security controls, and administration.

Key Responsibilities:

  • Exchange Service Management: Manage end-to-end Exchange Service Management, including Exchange Online with SLA and KPI reporting, various exchange policies management, monitoring, governance, security controls, and administration.
  • Collaboration with Microsoft Premier Support: Work and coordinate with Microsoft Premier support on services, hotfixes, patches, and other technical matters.
  • Feature Management and Rollout: Manage new features and releases, perform impact analysis, testing, and issue user advisory for new feature rollout.
  • Automation and Reporting: Develop automation scripts, test, and deploy, and create KPI reports on such initiatives.
  • Recipient and Mailbox Management: Create and manage recipients, mailboxes, shared mailboxes, mailbox access, mailbox size, mail archival, and features.
  • Distribution List and Security Group Management: Manage distribution lists and security groups via the M365 admin portal.
  • Exchange Online Expertise: Possess knowledge and good exposure in Exchange Online.
  • Email Gateway and Messaging Troubleshooting: Understand email gateway, centralized/decentralized mail transport, EOP, and MRS Proxy, and have good knowledge of messaging troubleshooting.
  • DLP, EOP, eDiscovery, and Conditional Access: Have good knowledge and exposure on DLP, EOP, eDiscovery, conditional access, and ATP.

About Diverse Lynx LLC:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and their proven capability to perform the functions outlined in the corresponding role.



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