Customer Service Representative

2 days ago


Placerville, California, United States Thompsons Auto Group Full time
Customer Service Representative

Thompsons Auto Group is seeking an experienced Sales Associate to join our team in Placerville, CA. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth.

Responsibilities:
  • Provide assistance and direction to customers, ensuring a positive and personalized experience.
  • Answer leads and set digital appointments to drive sales growth.
  • Assist customers in making a purchase decision by asking questions and listening carefully to their needs.
  • Work collaboratively with colleagues to develop relationships and enhance the sales process.
  • Explain product performance, application, and benefits to prospective customers.
  • Report to the General Sales Manager or Sales Manager regarding objectives, planned activities, reviews, and analyses.
Requirements:
  • Enthusiasm and high energy throughout the sales workday.
  • Friendly, competitive personality, especially when handling objections and negotiating pricing.
  • Strong customer service, communication skills, computer, and basic math skills.
  • Interest in training additional sales associates and working in a team environment.
  • Professional presentation.
  • Sales license.
  • Clean driving record and valid driver's license.
Benefits:
  • Medical, dental, and vision insurance.
  • Paid vacation.
  • 401k/Roth with match.
  • Family atmosphere.
  • Employee discounts.
  • Hourly plus bonus.
  • Very competitive wages.


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