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Customer Service Ambassador

2 months ago

Placerville, California, United States Thompsons Auto Group Full time

Job Summary:

Thompsons Auto Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers in making a purchase decision, and working closely with our employees to develop relationships and enhance the sales process.

Key Responsibilities:

  • Offer assistance or direction to any customer who enters the dealership
  • Answer leads and set digital appointments
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Explain product performance, application, and benefits to prospective customers
  • Report to the General Sales Manager or Sales Manager regarding objectives, planned activities, reviews, and analyses

Requirements:

  • Enthusiasm and high energy throughout the sales workday
  • Friendly, competitive personality, especially when handling objections & negotiating pricing
  • Strong customer service, communication skills, computer and basic math skills
  • Interest in training additional sales associates once you get up to speed, and working in a team environment
  • Professional presentation
  • Sales license
  • Clean driving record & valid driver's license

Benefits:

  • Medical, Dental and vision
  • Paid vacation
  • 401k/Roth with match
  • Family atmosphere
  • Employee discounts
  • Hourly plus bonus
  • Very competitive wages