Patient Services Coordinator

1 week ago


Elkton, Maryland, United States Chesapeake Bone And Joint Center LL Full time
Job Description

Role Overview: The Patient Services Coordinator is responsible for delivering exceptional support to patients through various communication channels. This role involves managing and organizing essential documentation and systems to ensure smooth operations within the practice.

Key Responsibilities:

  • Provide assistance to patients in person, via telephone, or through electronic communication.
  • Maintain and organize patient files and administrative systems effectively.
  • Respond to incoming calls promptly and professionally.
  • Adhere to HIPAA Compliance Regulations consistently.
  • Facilitate patient scheduling and prepare necessary charts.
  • Possess the ability to explain insurance processes clearly to patients.

This position is vital for ensuring a seamless experience for patients at Chesapeake Bone And Joint Center LLC.



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