Desktop Support Specialist

7 hours ago


Midland, Texas, United States INSPYR Solutions Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at INSPYR Solutions. As a Desktop Support Specialist, you will be responsible for providing first-level technical support to our clients, troubleshooting and resolving issues with computer hardware and software, and ensuring the optimal performance of our clients' workstations and network systems.

Key Responsibilities:
  • Provide first-level technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve issues with computer hardware and software
  • Install, configure, and maintain computer hardware and software
  • Perform periodic on-call duties
  • Collaborate with business partners to promote services and manage expectations
Requirements:
  • Working knowledge and proficiency in PC, printer, telephony, mobility, and other ancillary IT device configuration/support
  • Experience with Intune is preferred
  • Working knowledge and proficiency in the latest workstation environments (Office 365, Windows 7/10)
  • Microsoft O/S including Windows 10, Office, web browsers, virus protection, and other standard and ancillary workstation and ancillary device software
What We Offer:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan

At INSPYR Solutions, we are committed to providing our clients with the highest level of service and support. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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