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Sales and Service Director

2 months ago

Miami, Florida, United States The Cafe Group LLC Full time
Job Opportunity: Sales Supervisor

**Job Summary**

  • Supervise and coordinate activities of sales team members, ensuring seamless execution of daily operations.

**Key Responsibilities**

  • Provide exceptional customer service by greeting and assisting customers, fostering a positive and welcoming environment.
  • Direct and supervise employees in sales, inventory management, and customer service, promoting a culture of excellence and teamwork.
  • Ensure customers receive high-quality service and products, meeting the expectations of The Cafe Group LLC.
  • Manage inventory levels and reorder when necessary, maintaining optimal stock levels to meet customer demand.
  • Assign employees to specific tasks and enforce safety regulations, prioritizing the well-being of employees and customers.
  • Check product pricing and display, ensuring accuracy and consistency across all locations.
  • Approve payments and returns, maintaining a fair and transparent process.
  • Establish and implement company policies and procedures, aligning with the values and mission of The Cafe Group LLC.
  • Collaborate with company officials to increase sales and expand the business, driving growth and success.

**Requirements**

  • Previous management experience, with a proven track record of success in a similar role.
  • Servsafe certification or equivalent, demonstrating a commitment to food safety and quality.
  • High School diploma, with a focus on business, management, or a related field.

**Essential Skills**

  • Critical thinking and problem-solving abilities, with a focus on creative solutions.
  • Great customer service orientation, with a passion for delivering exceptional experiences.
  • Effective personnel management, with a focus on leadership and development.
  • Strong time management skills, with a focus on prioritization and productivity.
  • Clear judgment and decision-making, with a focus on integrity and ethics.
  • Ability to provide instructions, with a focus on clear communication and training.