Automotive Service Manager

3 days ago


Branford, Connecticut, United States Midas - AMG Enterprises Full time
Job Summary:
Midas - AMG Enterprises is seeking a highly skilled Automotive Service Manager to oversee the service department activities of a retail store. As a key member of our team, you will be responsible for delivering exceptional customer service while managing and directing all service-related tasks.

About Midas:
We are committed to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing ASE Certifications and/or years of automotive repair experience. Our company is dedicated to training our associates and promoting from within the organization.

Key Responsibilities:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed
• Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility

Qualifications:
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Compensation:
This role offers an estimated salary range of $60,000 - $80,000 per annum, depending on location and experience.

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