Customer Service Representative

1 day ago


Branford, Connecticut, United States TravelCenters of America Full time

TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. We offer a convenient, one-stop shopping experience to our customers, carrying a wide selection of name-brand products and stocked with Grab 'n Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts.

Job Summary

The Cashier III is a key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came.

  • Work in a fun, trusting environment focused on great customer service
  • Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
  • Process transactions of customers on a point-of-sale (POS) register; maintain a clean, well-stocked food and beverage area
  • Assist with ordering, receiving, and unloading product; Stock, organize, and rotate merchandise on planograms
  • Perform cycle counts ensuring inventory accuracy
  • Assist with training lower-level cashiers on job duties and responsibilities
  • Assist with end of day reporting i.e. register audits, safe counting, etc.
  • Prioritize your work according to the store and management needs
  • Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
  • Establish strong communication and rapport with leaders and co-workers
  • Perform other job-related duties as assigned
Requirements
  • A dedicated individual who works well with others and is excited to be part of our team
  • 3+ years of cashier experience preferred
  • Computer/POS knowledge required
  • Cash handling skills required
  • Merchandising/stocking experience required
  • Good verbal communication skills
  • Ability to work flexible hours including nights, weekends and some holidays
Benefits
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site Meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement

We estimate the salary range for this position to be $15-$20 per hour based on industry standards and location.



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