IT Systems Analyst

3 days ago


Annapolis, Maryland, United States Anne Arundel County Full time
Job Title: IT Systems Analyst

We are seeking an experienced IT Systems Analyst to join our team at Anne Arundel County. As a key member of our Public Safety department, you will be responsible for providing technical support and analysis for our IT systems.

Key Responsibilities:
  • Provide technical support for our IT systems, including application and server support
  • Analyze and troubleshoot technical issues to ensure system stability and performance
  • Develop and implement system documentation, including training guides and technical documentation
  • Collaborate with internal stakeholders to identify and prioritize system improvements
  • Ensure compliance with industry standards and best practices for IT system management
Requirements:
  • Graduation from an accredited four-year college or university with major course work in mathematics, public or business administration, or a related field
  • Six or more years of experience in electronic data processing systems analysis and design
  • Strong knowledge of modern techniques in systems analysis, design, and project management
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
Preferred Qualifications:
  • Experience with CAD (911 Computer Aided Dispatch) application, environment, and system management and support
  • Public Safety application support experience
  • Microsoft Active Directory experience
  • AWS Cloud experience
  • Manage Engine unified endpoint experience
  • Cisco Secure Endpoint experience
  • Google Workspace experience
  • SQL experience writing queries, subqueries, and joins
  • Powershell scripting experience
  • Experience working/supporting Local, State, or Federal Government
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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