Shuttle Operations Supervisor

2 weeks ago

Aurora, Colorado, United States SP+ Full time
Job Overview

Company Overview

SP+ is committed to our mission of "Making Every Moment Matter for a World on the Go." Our dedicated team recognizes the value of time and strives to provide exceptional service by understanding the needs of those we serve. This dedication is supported by a combination of skilled personnel and advanced technology, allowing us to prioritize every moment and ensure that the time invested by our colleagues, clients, and customers is meaningful.


Key Responsibilities

  • Engage in initiatives aimed at enhancing client and customer satisfaction.
  • Support the management of daily operations at assigned locations.
  • Assist with various management tasks as required.
  • Provide courteous assistance to customers.
  • Help maintain and repair equipment, as well as perform general maintenance tasks as directed by the Facility Manager.
  • Report any known incidents, observed or suspected policy violations, safety hazards, or unusual occurrences to the Facility Manager.
  • Assist in the cleanup of debris, spills, and other hazards. Be prepared to substitute for any position as needed.
  • Possess comprehensive knowledge of all aspects of shuttle operations, including transportation routes, major streets, landmarks, and freeways in the vicinity.
  • Complete additional duties as assigned.
  • Participate in the ParkDIA Conversion.

Qualifications

To be successful in this role, candidates must meet the following criteria:

  • Education: A minimum of a high school diploma or equivalent is required, along with relevant experience or training. Supervisory experience in DOT-regulated shuttle operations is preferred.
  • Licensing: A valid state-issued driver's license with an up-to-date address and acceptable driving record is mandatory.
  • Medical Certification: A Medical Examiner's Certificate (DOT Medical Card) is required.
  • Availability: Flexibility to work various shifts, including evenings, nights, and weekends, as necessary.

Essential Skills

  • Oral Communication: Ability to communicate clearly and effectively, actively listen, and respond appropriately to inquiries.
  • Written Communication: Proficient in writing clearly and informatively, with the ability to read and interpret written materials.
  • Customer Service: Maintain a positive attitude and respond promptly to service requests.
  • Adaptability: Ability to adjust to changes in the work environment and handle unexpected situations.
  • Judgment: Demonstrate sound and accurate judgment in decision-making.

Physical Requirements

The physical demands of this position include:

  • Frequent sitting, standing, walking, and using hands and fingers to handle objects.
  • Occasional climbing, balancing, stooping, kneeling, or crouching.
  • Ability to lift and/or move up to 25 pounds.
  • Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.

Equal Opportunity Employment

SP+ is an equal opportunity employer dedicated to recruiting, hiring, training, and promoting individuals in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. We do not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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