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We are seeking a skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Marco Island Beach Resort. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner
- Complete reports and maintain accurate records
- Provide personalized service and recommendations to guests
- Collaborate with colleagues to ensure seamless guest experiences
- High school diploma or equivalent required
- No prior work experience necessary
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
Marriott International is a global hospitality company with a portfolio of brands that include JW Marriott, Marriott Hotels, and more. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.
As a member of our team, you will have access to training and development programs, competitive compensation and benefits, and a dynamic and inclusive work environment.