Senior Patient Access Coordinator

6 days ago


Syracuse, New York, United States Helio Health Full time
Job Title: Senior Patient Access Specialist

Job Summary:

We are seeking a highly skilled Senior Patient Access Specialist to join our team at Helio Health. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our services, managing medical records, and processing billing information.

Responsibilities:

  • Collect and verify patient information, including insurance and demographic data.
  • Process medical records and enter clinical data into our HIT system.
  • Work with patients, third-party payers, and insurance companies to resolve billing and payment issues.
  • Assist patients with Medicaid applications and obtain necessary documentation.
  • Prepare and submit reports on Medicaid billing and other relevant data.
  • Provide exceptional customer service and maintain a positive patient experience.
  • Collaborate with the Revenue Cycle Management team to ensure accurate and timely billing.

Requirements:

  • High School Degree or equivalent required; Associate's degree preferred.
  • Excellent verbal and written communication skills.
  • Knowledge of Medicaid and third-party claim procedures.
  • Proficiency in basic computer applications, including Microsoft Office.
  • Experience in Accounts Receivables.

What We Offer:

  • A comprehensive benefits package, including health insurance, paid vacation and sick leave, and 401(k) plan.
  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.

Helio Health is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace that values and respects all employees and applicants. We do not discriminate on the basis of race, creed, color, sex, national origin, age, disability, or any other protected characteristic.



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