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Hotel Front Office Representative

2 months ago

Savannah, Georgia, United States Hotel Bardo Savannah Full time
{"Overview": "At Hotel Bardo Savannah, we are seeking a skilled and enthusiastic Hotel Front Office Agent to deliver exceptional guest experiences. This role is ideal for individuals who thrive in fast-paced environments and are passionate about providing personalized service.", "Responsibilities": "
  • Provide warm and engaging service to guests throughout their stay, ensuring a memorable experience.
  • Efficiently manage guest check-ins and check-outs, adhering to resort procedures.
  • Address guest requests, concerns, or complaints in a timely and professional manner.
  • Effectively communicate Front Office and guest needs to management or other departments.
  • Manage reservations and VIP guest amenities/requests.
  • Maintain a working knowledge of resort operations, the Bardo brand, and available guest services and resort programming.
  • Up uphold brand, operational, culture, and service standards in all guest areas and across the resort.
", "Qualifications": "
  • A hard-working team player with a positive attitude and strong attention to detail.
  • Passionate about hospitality and providing elevated service, with a desire to learn and grow.
  • Able to multitask and make decisions in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Excellent presentation and grooming standards.
  • Previous experience with property management systems is a plus.
  • Able to endure abundant physical movement in various work areas.
  • Able to maintain a friendly and welcoming demeanor when addressing guests.
", "Company Culture": "At Hotel Bardo Savannah, we value our team members and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a competitive compensation package.", "What We Offer": "
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive compensation package.
", "How to Apply": "If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, please submit your application.", "Language": "en-US"}