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Prescription Service Coordinator
2 months ago
At Integrated Oncology Network, LLC, we are committed to delivering exceptional patient care. As a Prescription Service Coordinator, you will play a vital role in ensuring our patients receive the best possible care.
Job Summary:The Prescription Service Coordinator provides administrative support in managing prescription services for patients. This includes maintaining the e-prescription system, tracking prescriptions, and interfacing with insurance companies.
Key Responsibilities:- Accurately track and maintain a daily log of all prescriptions dispensed in the facility and those electronically prescribed.
- Supervise and monitor all prescriptions written in the facility, ensuring compliance with Medicare guidelines.
- Provide excellent customer service to patients, explaining the prescription system and confirming patient information.
- Effectively use Centricity and Pioneer to verify patient prescription coverage insurance and accurately bill according to coverage plans.
- Input prescriptions for physician dispensing using Pioneer software and ensure accurate patient information is submitted for claims.
- Work with insurance companies to obtain prior authorization for physician dispensing medication claims that are rejected.
- High School Diploma or equivalent required; two-year degree preferred.
- Pharmacy technician certification.
- Zero to two years related work experience or training.
- Knowledge of computer/telephony support, preferably in a healthcare environment.
- Strong customer service background, preferably in a healthcare environment.
- Excellent verbal communication skills.
- Competence with computer processing functions and other standard office equipment.
- Ability to manage and prioritize multiple tasks.
- Ability to calmly and professionally resolve customer issues.
This position functions primarily indoors in a medical/business environment. Employee may be subject to blood-borne pathogens, radiation, bio-waste, and other medically-related factors, with exposure to moderate noise levels.
