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Front of House Team Member

1 month ago


Louisville, Kentucky, United States Eternal Optimist Full time

Job Title: Front of House Team Member

Job Summary: We are seeking a skilled Front of House Team Member to join our team at Eternal Optimist. As a Front of House Team Member, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience.

Key Responsibilities:

  • Provide model customer service, manage guest complaints, and ensure satisfaction.
  • Communicate effectively with both Front and Back of House teams.
  • Maintain cleanliness of dining and work areas; stock and organize supplies.
  • Complete daily opening, mid-shift, and closing duties.

Requirements:

  • Strong customer service skills and communication.
  • Ability to answer questions and make menu recommendations.
  • Knowledge of food safety and alcohol service guidelines is a plus.
  • Ability to work in a fast-paced environment.

Physical Demands:

  • Stand, bend, and move throughout shifts.
  • Lift and carry up to 40 lbs; work in noisy and occasionally hot environment.

Shifts:

  • Morning
  • Day
  • Evening

Compensation: $17-20 per hour (inclusive of tips)

Flexibility: Flexibility Schedule