Airport Operations Manager
1 week ago
Job Summary:
The Airport Operations Manager will be responsible for managing and directing ramp activities by providing a safe, quality product covering a range of ground handling services to our customers. This includes ensuring daily operations run smoothly, maintaining and improving customer and company safety and quality standards, and maintaining good relations with customers and airport authorities.
Key Responsibilities:
- Manage and control all staff assignments to ensure efficient and effective operations.
- Hold daily briefings with all levels of management to discuss operational plans and address any concerns.
- Provide support to front-line management and coach and train employees to improve operations.
- Ensure workforce adherence to company policies and procedures.
- Develop and implement strategies to improve customer satisfaction and quality standards.
Requirements:
- Must be at least 18 years of age.
- Possess a College degree diploma, GED, or work experience equivalent.
- Minimum 3 years Ramp Supervisor experience.
- Excellent verbal and written communication skills.
- Excellent knowledge of Ramp Operations.
- Strong organizational and multi-tasking skills.
- Leadership ability.
- Customer focus and quality awareness.
- Ability to deal with conflict.
- Must pass background check and be able to obtain airport security clearance.
Physical Requirements:
- Must be able to lift up to 70 pounds in confined spaces.
- Must be able to stand, lift, bend, push, and pull for extended periods of time.
- Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.
Work Schedule:
Alliance Ground International operates 24 hours a day, 7 days a week in three operational shifts. Employees are required to work flexible schedules, which may be adjusted to meet operational demands. This includes working weekends and holidays. Strict adherence to company attendance policies is expected and enforced.
Compensation:
$70,000 to $75,000 annually.
Equal Opportunity Employer:
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
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