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Airport Operations Supervisor
2 months ago
Job Title: Wheelchair Attendant Supervisor
Company: PrimeFlight Aviation Services
Location: San Francisco International Airport (SFO)
Job SummaryWe are seeking a highly skilled and experienced Wheelchair Attendant Supervisor to join our team at the San Francisco International Airport. As a key member of our airport operations team, you will be responsible for overseeing the wheelchair assistance operation, ensuring seamless service delivery to passengers with mobility challenges.
Key Responsibilities- Team Management: Supervise and manage a team of Wheelchair Leads and Attendants, providing guidance and support to ensure excellent service delivery.
- Service Standards: Implement and monitor service standards, ensuring compliance with airport and regulatory guidelines.
- Training and Development: Train and mentor wheelchair attendants on best practices, customer service excellence, and safety protocols.
- Operational Challenges: Manage and resolve operational challenges, passenger complaints, and safety incidents related to wheelchair services.
- Communication: Collaborate with airport departments to ensure smooth operations and effective communication.
- Leadership Experience: Minimum 2 years of experience in a supervisory role within customer service or airport operations.
- Leadership Skills: Strong leadership, organizational, and communication skills, with the ability to manage teams effectively and handle challenging situations.
- Technical Skills: Comfortable working with computers, mobile devices, and tablets.
- Physical Demands: Ability to stand and walk for extended periods, lift 70 pounds or more, and push a wheelchair with an adult in it.
- Competitive Pay: Enjoy a competitive pay scale and benefits package.
- Professional Growth: Opportunities for career progression and professional growth within our organization.
- Team Environment: Work in a dynamic and supportive team environment, with a focus on safety, customer satisfaction, and operational excellence.
PrimeFlight Aviation Services is a leading provider of commercial services within the aviation industry. We are committed to being a trusted partner for airlines and airports, delivering exceptional service and support to our customers. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
