Hotel Front Desk Representative

3 weeks ago


Topeka, Kansas, United States Comfort Inn & Suites Full time
Job Overview

We are seeking a skilled Hotel Front Desk Agent to provide exceptional service to our guests and manage all aspects of their stay. As a key member of our team, you will be responsible for registering guests, managing reservations, and providing information about our hotel, rooms, and amenities.

Key Responsibilities

  • Process check-in and check-out tasks efficiently
  • Manage online and phone reservations, ensuring accurate and timely communication
  • Inform guests about payment methods and verify credit card information
  • Register guests, collecting necessary contact details and stay information
  • Welcome guests upon arrival and assign rooms
  • Provide detailed information about our hotel, available rooms, rates, and amenities
  • Respond to guest complaints in a professional and timely manner
  • Liaise with housekeeping staff to ensure rooms are clean and well-maintained
  • Confirm group reservations and arrange personalized services for VIP guests
  • Upsell additional facilities and services when appropriate
  • Maintain accurate records of bookings and payments

Requirements

  • Previous experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Proficiency in hotel reservations software, such as Visual Matrix
  • Understanding of travel planning websites, like Booking and TripAdvisor
  • Excellent customer service and communication skills

About Us

Comfort Inn & Suites is a leading hotel chain dedicated to providing exceptional guest experiences. We are committed to delivering high-quality service and amenities to our guests.



  • Topeka, Kansas, United States Hotel Topeka at City Center Full time

    Hotel Front Desk Manager Job DescriptionWe're seeking a highly skilled Hotel Front Desk Manager to provide exceptional service to our guests. As the face of our operation, you'll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met.Key Responsibilities:Compile occupancy reports and...


  • Topeka, Kansas, United States Hotel Topeka at City Center Full time

    Job OpportunityWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Hotel Topeka at City Center. As the face of our operation, you will be responsible for providing exceptional customer service, supervising staff, and ensuring our high standards for guest satisfaction are met.Key Responsibilities:Compile and analyze...


  • Topeka, Kansas, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aloft Leawood Overland-Park. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive and courteous...


  • Topeka, Kansas, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aloft Leawood Overland-Park. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive and courteous...


  • Topeka, Kansas, United States TOPEKA INVESTMENT GROUP LLC Full time

    Hotel Front Desk AgentWe are seeking a skilled and professional Front Desk Agent to provide exceptional customer service and support to our guests at our hotel. The successful candidate will be responsible for managing reservations, checking guests in and out, and handling various requests and needs during their stay.Key Responsibilities:Manage reservations...


  • Topeka, Kansas, United States TOPEKA INVESTMENT GROUP LLC Full time

    Hotel Front Desk AgentWe are seeking a professional and friendly Front Desk Agent to join our team at TOPEKA INVESTMENT GROUP LLC. The successful candidate will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay.Key Responsibilities:Manage reservations and check...


  • Topeka, Kansas, United States TOPEKA INVESTMENT GROUP LLC Full time

    Front Desk Agent OpportunityWe are seeking a skilled and professional Front Desk Agent to contribute to the success of our hotel at TOPEKA INVESTMENT GROUP LLC. The ideal candidate will be responsible for managing reservations, checking guests in and out, and providing exceptional customer service. The successful candidate will possess excellent...


  • Topeka, Kansas, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality **Job Summary:** As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. **Key Responsibilities:** * Greet and welcome guests approaching the Front Desk * Maintain proper operation of the telephone switchboard * Handle...


  • Topeka, Kansas, United States Hotel Topeka at City Center Full time

    Job DescriptionWe are seeking a highly skilled Hotel Front Desk Manager to join our team at Hotel Topeka at City Center. As the face of our operation, you will be responsible for providing exceptional customer service, supervising staff, and ensuring our high standards for guest satisfaction are met.Responsibilities:Compile and analyze occupancy reports and...


  • Topeka, Kansas, United States AIM STRATEGIES Full time

    Job SummaryAs a Front Desk Associate at AIM STRATEGIES, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve registering guests, handling check-ins and check-outs, and providing information on hotel services and amenities.Key Responsibilities:Welcoming and...


  • Topeka, Kansas, United States Hotel Equities Full time

    Housekeeping Inspector Job SummaryHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Housekeeping Inspector to join our team at the SpringHill Suites in Topeka, KS.Job Purpose:To ensure exceptional customer satisfaction by providing clean and well-maintained guest rooms through the supervision and...

  • Front Desk Specialist

    2 months ago


    Topeka, Kansas, United States State of Kansas Full time

    Employment Benefits:Comprehensive medical, mental, dental, vision, and additional coverageSick & Vacation leaveWork-Life Balance programs: parental leave, military leave, jury leave, funeral leavePaid State Holidays (designated by the Governor annually)Employee discounts with the State of KansasRetirement and deferred compensation programsPosition Summary:...


  • Topeka, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - KS/LA Sutherland Group.Key ResponsibilitiesMember Engagement: Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Front Desk Operations:...


  • Topeka, Kansas, United States Genesis Health Clubs Full time

    Genesis Health Clubs - Job SummaryWe are seeking a highly organized and detail-oriented Member Services Representative to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, processing membership records and accounts, and ensuring seamless billing...


  • Topeka, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Planet Fitness team as a Member Services Representative.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...


  • Topeka, Kansas, United States Million Air Full time

    Aircraft Customer Service RepresentativeWe are seeking a highly skilled Aircraft Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers.Responsibilities:Greet customers in a friendly and professional...


  • Topeka, Kansas, United States State of Kansas Full time

    Employment Benefits:Comprehensive medical, mental, dental, vision, and additional coverageSick & Vacation leaveWork-Life Balance programs: parental leave, military leave, jury leave, funeral leavePaid State Holidays (designated by the Governor annually)Employee discounts with the State of KansasRetirement and deferred compensation programsPosition Summary:...

  • Night Auditor

    4 weeks ago


    Topeka, Kansas, United States Courtyard Topeka Full time

    Job SummaryCourtyard Topeka is seeking a detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions.Key ResponsibilitiesReconcile all hotel cashier transactions...


  • Topeka, Kansas, United States State of Kansas Full time

    Employment BenefitsComprehensive medical, mental health, dental, vision, and additional coverageSick and vacation leaveWork-life balance initiatives: parental leave, military leave, jury duty leave, bereavement leavePaid state holidays as designated annuallyEmployee discounts availableRetirement and deferred compensation plansPosition Overview: This role...


  • Topeka, Kansas, United States State of Kansas Full time

    Employment Benefits:Comprehensive medical, mental, dental, vision, and additional coverageSick & Vacation leaveWork-Life Balance programs: parental leave, military leave, jury leave, funeral leavePaid State Holidays (designated by the Governor annually)Employee discounts with the State of KansasRetirement and deferred compensation programsPosition Summary:...