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Global Client Solutions Manager, Global Accounts
1 month ago
We are seeking an experienced Global Client Solutions Manager to join our growing Global Agency & Accounts (GA&A) team in Los Angeles. As a key member of our Sales team, you will be responsible for managing and growing client relationships with advertisers, driving revenue, and providing best-in-class customer service.
Key Responsibilities:
- Manage and grow client relationships with advertisers, conducting regular business reviews and taking a consultative approach to increase client investments.
- Build trusted relationships with clients through world-class service, identifying and proactively recommending custom solutions and new market opportunities.
- Maintain up-to-date knowledge of TikTok features and trends, serving as an external product expert and educating clients on new and existing TikTok ad solutions.
- Work closely with Technical Account Managers to organize, monitor, and analyze campaign performance.
- Make proactive and data-driven recommendations to optimize advertising offerings and strategies to achieve sales targets.
- Collaborate with cross-functional teams to ensure successful campaign executions and troubleshoot client issues.
Requirements:
- Minimum 3 years of experience in account management/client services roles in digital marketing, with biddable network experience a plus.
- Experience working directly with brand or performance advertisers and executing custom branded campaigns.
- Strong verbal and written communication skills, with the ability to effectively translate technical language to non-technical stakeholders.
- Experience in campaign management and setup.
- Ability to analyze data and identify insights to assess campaign performance and provide recommendations.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We are passionate about this and hope you are too.
