Patient Navigator, Behavioral Health Specialist

5 days ago

Pensacola, Florida, United States Baptist Health Care Full time
Job Description

The Patient Navigator evaluates psychiatric patients in the emergency department and makes recommendations to the emergency department provider as to the disposition of those patients. This position will consult with the attending psychiatrist. This position also evaluates patients throughout the organization as requested or urgently, who are in need of mental health assessments. This position facilitates or recommends appropriate referrals or preventative services, treatment and support for populations with alcohol, drugs and/or substance abuse.

Key Responsibilities
  • Conduct thorough interviews and gather clinical data for clients to provide a comprehensive analysis of the client's current state of being.
  • Use interpretive summaries and assessments to provide a clinically supported and valid Diagnostic and Statistical Manual of Mental disorders (DSM) diagnosis.
  • Continually assess treatment and recovery progress, and, in consultation with the client and significant others, make appropriate changes to the treatment plan as necessary to ensure progress toward treatment goals.
  • Adapt evidence-based practice to the individual needs of the client, utilizing solution-focused brief therapy, other brief therapies, assessment and treatment of co-occurring disorders, CBT, DBT, motivational interviewing, etc.
  • Recognize and manage transfer of care and other critical points in treatment, including initial contact, change or transfer of care, change in legal status, change in life events, change in mental status, change in physical condition, change to a less restrictive level of care, and discharge from services.
  • Complete and maintain documentation and productivity to agency and program standards, including those related to medical necessity.
Qualifications
  • Master's Degree in Health Care Administration, Science, or Social Work is required, or a Doctorate in Psychology.
  • Two years of experience working with children over 5, adolescents, and adults who have mental health, substance abuse, and/or co-occurring disorders or developmental disabilities is required.
Licenses and Certifications
  • BLS for Healthcare Providers (BLS) American Heart Association is required upon hire.
  • Non-violent crisis intervention (CPI) certification is required within 90 days.
  • Ukeru User Certification (UKERU_CERT) is required within 90 days.
Required Skills, Knowledge, and Abilities
  • Skilled in the assessment, diagnosis, and disposition of Behavioral Health patients.
  • Knowledgeable about services available to behavioral health patients.
  • Computer skills.
  • Ability to multitask.
  • Good organization and communication skills.
  • Customer-driven.
  • Ability to handle confidential information.
  • Strong communication and organizational skills.
  • Talking to others to convey information effectively.
  • Knowledge of medical terminology and records management.

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