Customer Service Leader

1 week ago


Cameron, North Carolina, United States Food Lion Full time
Job Title: Customer Service Leader

Food Lion is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

Key Responsibilities:
  • Provide exceptional customer service by greeting each customer, using their name, and engaging them to create a positive shopping experience.
  • Ensure store office functions are completed accurately and on time, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Ensure work station and front end area of the store has a neat and clean presentation.
  • Maintain proper knowledge of all sales associate register functions and Front End accounting services.
  • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.
  • Ensure the MVP savings center KIOSK is filled with paper and properly working.
  • Perform the task of sales associate when scheduled or as needed per the surge plan guidelines.
  • Perform the task of the customer lead as needed to ensure service standards are maintained.
  • Maintain alertness and calls for assistance when needed to service customers per service standards.
  • Is courteous and helpful to other associates.
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Adhere to all company guidelines, policies, and standard practices.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Notify QA of any cleaning issues or maintenance required on front end.
  • Successfully complete computer-based training (CBT) and training aid courses.
  • Perform all other duties as assigned.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements:
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.



  • Cameron, North Carolina, United States Family Dollar Full time

    Position Overview:As a vital member of the Family Dollar team, the Customer Service Representative plays a crucial role in ensuring customer satisfaction. Your primary responsibilities will include:Delivering Outstanding Service: Provide exceptional assistance to customers, ensuring their needs are met with professionalism and care.Engaging with Customers:...


  • Cameron, North Carolina, United States Family Dollar Full time

    Position Overview:As a vital member of the Family Dollar team, the Customer Service Representative plays a crucial role in delivering outstanding service to our valued customers. Your responsibilities will include:Customer Engagement: Welcome customers warmly and assist them in selecting products that meet their needs.Transaction Management: Efficiently...


  • Cameron, North Carolina, United States Family Dollar Full time

    Position Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will be the face of our store, ensuring that every visitor has a positive shopping experience.Key Responsibilities:1. Greet customers warmly and assist them in selecting products that meet their...


  • Cameron, North Carolina, United States Mariner Finance Full time

    Job Title: Account RepresentativeAre you a goal-oriented individual looking to start your career at a leading consumer finance organization? Mariner Finance is seeking a highly motivated and customer-focused Account Representative to join our team.Job Summary:We are looking for a skilled and results-driven individual to support our branch operations by...

  • Hair Stylist

    3 weeks ago


    Cameron, North Carolina, United States FS Cut & Color - North Carolina Full time

    Job OverviewFS Cut & Color - North Carolina is seeking a skilled and creative Hair Stylist to join our team. As a key member of our salon, you will be responsible for providing exceptional customer service and delivering high-quality hair styling services to our clients.Key ResponsibilitiesProvide personalized hair styling services to clients, including...

  • Store Area Manager

    2 weeks ago


    Cameron, North Carolina, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs an Hourly Supervisor at Walmart, you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure customer satisfaction by maintaining a well-organized and stocked area, providing excellent customer service, and working collaboratively with your team to achieve sales and operational...


  • Cameron, North Carolina, United States Carrols Restaurant Group Full time

    Service Tech Job DescriptionAs a Service Tech at Carrols Restaurant Group, you will be responsible for ensuring the smooth operation of our restaurant facilities. Your primary goal will be to prioritize and complete necessary repairs in a timely manner, minimizing disruptions to customer service and restaurant operations.Key Responsibilities:Implement...

  • Sales Representative

    2 weeks ago


    Cameron, North Carolina, United States Mariner Finance Full time

    Job SummaryWe are seeking a highly motivated and goal-oriented Sales Representative to join our team at Mariner Finance. As a Sales Representative, you will play a critical role in supporting branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency...


  • Cameron, North Carolina, United States Food Lion Full time

    Job SummaryFood Lion is seeking a highly motivated and customer-focused Produce Sales Associate to join our team. As a key member of our retail operations, you will be responsible for providing exceptional customer service, maintaining high standards of product quality, and driving sales growth in the Produce Department.Key ResponsibilitiesProvide fast,...

  • Sales Associate

    2 weeks ago


    Cameron, North Carolina, United States Zaxby's Full time

    Key Responsibilities:Provide exceptional customer service by explaining menu options and answering product questions.Enter guest orders accurately into the point-of-sale system.Process payments and make change correctly.Operate the cash register and maintain accurate cash receipts.Present orders to guests in a timely and professional manner.About...


  • Cameron, North Carolina, United States Food Lion Full time

    Job SummaryFood Lion is seeking a highly motivated and customer-focused Produce Sales Associate to join our team. As a key member of our retail operations, you will be responsible for providing exceptional customer service, maintaining high standards of product quality, and driving sales growth in the Produce Department.Key ResponsibilitiesProvide fast,...

  • Insurance Broker

    3 weeks ago


    Cameron, North Carolina, United States Alchemy Financial Group Full time

    About the Insurance Broker PositionWe are seeking a skilled Insurance Broker to help us manage our business development activities at Alchemy Financial Group. Your duties will include finding new clients and promoting and selling our insurance plans. We expect you to efficiently build and maintain long-term relationships to ensure the stability of our...


  • Cameron, North Carolina, United States Food Lion Full time

    Job SummaryFood Lion is seeking a highly motivated and customer-focused Produce Sales Associate to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth in the Produce Department.Key ResponsibilitiesProvide...


  • Cameron, North Carolina, United States Alchemy Financial Group Full time

    We are seeking a motivated and competitive professional to join our team at Alchemy Financial Group as an Insurance Agent. As an Insurance Agent with our company, you will be responsible for selling policies to clients, handling claims, and keeping track of policy renewals.Key Responsibilities:Identify opportunities to sell life, health, or car insurance to...


  • Cameron, North Carolina, United States Alchemy Financial Group Full time

    We are seeking a motivated and competitive professional to join our team at Alchemy Financial Group as an Insurance Agent. As an Insurance Agent with our company, you will be responsible for selling policies to clients, handling claims, and keeping track of policy renewals.Key Responsibilities:Identify opportunities to sell life, health, or car insurance to...

  • Insurance Broker

    3 weeks ago


    Cameron, North Carolina, United States Alchemy Financial Group Full time

    About the Insurance Broker PositionWe are seeking a skilled Insurance Broker to join Alchemy Financial Group and contribute to our business development activities. As an Insurance Broker, your primary duties will include identifying new business opportunities, promoting and selling our insurance plans, and building long-term relationships with clients to...


  • Cameron, North Carolina, United States KinderCare Education Full time

    About KinderCare EducationWe are a leading provider of early childhood education and care, with a mission to provide high-quality experiences for young learners and their families. Our team of dedicated professionals is passionate about making a positive impact on the lives of children and families.Job SummaryWe are seeking a qualified Early Childhood...


  • Cameron, North Carolina, United States KinderCare Education Full time

    About KinderCare EducationWe are a leading provider of early childhood education and care, with a mission to provide high-quality experiences for young learners and their families. Our team of dedicated professionals is passionate about making a positive impact on the lives of children and families.Job SummaryWe are seeking a qualified Early Childhood...


  • Cameron, South Carolina, United States US Foods, Inc. Full time

    About the RoleThis Territory Sales Manager position is a key role within US Foods, Inc. where you will be responsible for fostering customer relationships, managing deliveries, and driving sales growth.Key ResponsibilitiesFoster strong relationships with customers to understand their needs and preferences.Manage delivery schedules and troubleshoot any issues...


  • Cameron, South Carolina, United States Summit BHC Full time

    About the JobJob Summary: We are seeking a highly motivated and experienced Business Development Representative to join our team at Summit BHC. As a Business Development Representative, you will be responsible for growing our facility's lines of service and levels of care by developing and retaining referrals from professional referral sources across various...