Customer Service Representative
4 weeks ago
About Gelson's Markets
We are a leading grocery store chain in Southern California, committed to providing exceptional service and high-quality products to our customers.
Job Summary
We are seeking a Seasonal Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent service to our customers through phone and email interactions.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Process customer transactions and resolve payment issues
- Work collaboratively with other team members to achieve sales and customer satisfaction goals
Requirements
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet productivity standards
- Basic computer skills and knowledge of customer relationship management software
- Availability to work a variety of shifts, including weekends and holidays
What We Offer
We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.
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