Customer Service Representative

1 week ago


Santa Fe Springs, California, United States Gelson's Markets Full time

About Gelson's Markets

We are a leading grocery store chain in Southern California, committed to providing exceptional service and high-quality products to our customers.

Job Summary

We are seeking a Seasonal Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent service to our customers through phone and email interactions.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer transactions and resolve payment issues
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals

Requirements

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and knowledge of customer relationship management software
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.



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