Customer Service Representative
10 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in person
- Process new policies, and changes to existing ones and facilitate cancellations and renewals
- Resolve customer situations, complaints, and claims effectively and professionally
- Identify upsell and cross-sell opportunities through need-based conversations
- Maintain accurate and updated customer records in the database
Requirements:
- High school diploma or equivalent required
- At least 1 year of previous work experience
- Excellent communication and interpersonal skills
- Strong attention to detail, proactive, and problem-solving skills
- Basic knowledge of computer skills
Benefits:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
We offer a competitive compensation package, including a base salary of $20-$25 per hour, and opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Santa Clara, California, United States PrideStaff Full timeCustomer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries...
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