Overnight Guest Services Coordinator

2 weeks ago


Myrtle Beach, South Carolina, United States Travel + Leisure Full time

Overnight Guest Services Coordinator

The Overnight Guest Services Coordinator plays a vital role in ensuring a seamless experience for guests during their stay. This position is focused on maintaining exceptional service standards and fostering positive relationships with both guests and team members.

  • Key Responsibilities:
  • Manage the Guest Services operations during the night shift
  • Uphold strong relationships with customers and fellow associates
  • Adhere to company policies and operational procedures
  • Promote a culture of reliability and support
  • Perform additional tasks as required

Essential Qualifications:

  • Education: High School diploma or equivalent
  • Training: Not applicable
  • Skills: Strong organizational abilities, excellent verbal communication, and comprehension of English
  • Technical Proficiency: Familiarity with computer systems, accounting software, and proficiency in Microsoft Office
  • Experience: Minimum of 1 year in a front desk role within the hospitality sector or 1 year in a customer service position

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