Mountain Resort Operations Manager
1 day ago
This role is an exciting opportunity to join the team at Granby Ranch, a popular mountain resort in Colorado. As a Commercial Operations Supervisor, you will play a key part in ensuring the smooth operation of our rental, retail, and ticketing departments. If you have a passion for leadership and customer service, this could be the perfect fit for you.
The ideal candidate will have previous experience in a supervisory role and possess strong administrative, communication, and organizational skills. You will be responsible for supervising daily operations, managing staff, and ensuring that all tasks are completed efficiently and effectively. A working knowledge of POS software systems and computer operating systems is essential, as well as the ability to troubleshoot IT issues.
In return for your hard work and dedication, you can expect a competitive salary of $55,000 per year, plus a range of benefits including a free season pass to Granby Ranch, discounted friends and family tickets, and free equipment rentals and lessons for employees. We also offer mental health resources and food and beverage discounts. So why not take your career to new heights with us?
As a member of our team, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment. Our company values include team success, continuous improvement, every team member matters, and professionalism and relatability. We believe that a culture of respect, shared passion, and community is crucial to our success, and we are looking for like-minded individuals to join our team.
Key responsibilities of the role include:
- Supervise daily operations for the Rental/Retail shop, Tickets, and Reservation Center
- Assist the Commercial Operations Manager with training department team members
- Accurately check deposits and banks, charges, voids/refunds, discounts of the revenue departments
- Create staff scheduling and approve timecards bi-weekly
- Develop SOP's, training and department manuals, conduct training and subsequent documentation
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