Patient Access Representative
3 weeks ago
MaineGeneral Health is seeking a Patient Access Representative to perform financial clearance, registration, and clerical duties associated with direct and scheduled patient admissions.
As a Patient Access Representative, you will interact with patients frequently, greeting them and their families, checking them in for services, and ensuring information is readily available for clinical staff.
The Role:- Performs financial clearance, registration, and clerical duties associated with point-of-service (POS) services
- Meets with patient or patient's caregiver to exchange necessary information and documentation
- Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement
- Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary
- Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy
- Relevant customer service experience
- Excellent and demonstrated communication skills
- 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred
- Ability to keyboard accurately and quickly
MaineGeneral Health offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 403(b) retirement plan and paid time off.
We also offer a range of wellness programs and resources to support your physical, emotional, and financial well-being.
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