Patient Service Representative
4 days ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at MaineGeneral Health. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our healthcare services.
Key Responsibilities- Scheduling and Coordination: Schedule appointments, verify insurance benefits, and obtain precertification/authorization as necessary.
- Clinical Support: Provide administrative support to clinical departments, including greeting patients, answering phones, and performing clerical duties.
- Financial Management: Determine and accept required payments, including co-pays and deductibles, and/or refer to financial counselors for follow-up.
- Registration and Data Entry: Ensure that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.
- Strong Analytical and Problem-Solving Skills: Ability to analyze complex situations and develop effective solutions.
- Proficient with Microsoft Office Suite: Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Excellent Interpersonal and Communication Skills: Ability to communicate effectively with patients, families, and healthcare providers.
- Flexibility and Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
MaineGeneral Health offers a comprehensive benefits package, including health, dental, and vision insurance, as well as opportunities for career growth and development. We are committed to supporting the well-being of our employees and providing a positive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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