Customer Service Representative in Waterville
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Waterville, Maine. As a Dispatcher, you will be responsible for dispatching and scheduling transportation, communicating with drivers, and resolving issues as they arise. If you have excellent customer service, problem-solving, and data entry skills, we encourage you to apply.
Key Responsibilities:
Dispatching and scheduling transportation
Communicating with drivers and resolving issues
Entering data into a computer system and maintaining client files
Answering calls from clients
Requirements:
High School Diploma or equivalent
Strong customer service, problem-solving, and data entry skills
Experience with multi-line phones and scheduling preferred
What We Offer:
A full-time position with overtime opportunities
No weekends
Opportunity to gain more office and call center experience
Great work environment
Access to health, dental, and vision benefits
Maine Earned Paid Leave
Apply today and take the first step towards a rewarding career with ManpowerGroup
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