Patient Services Representative

3 days ago


Waterville, Maine, United States MaineGeneral Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at MaineGeneral Health. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our medical offices.

Key Responsibilities
  • Scheduling and Registration: Schedule appointments, verify insurance benefits, and obtain precertification/authorization as necessary.
  • Clinical Support: Assist with clerical duties, maintain patient records, and facilitate communication between healthcare providers.
  • Financial Transactions: Determine and accept required payments, including co-pays and deductibles, and/or refer to financial counselors for follow-up.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and answering phones.
Requirements
  • Strong Analytical and Problem-Solving Skills: Ability to analyze situations, identify problems, and develop effective solutions.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with patients, staff, and healthcare providers.
  • Technical Skills: Proficient with Microsoft Office Suite and other clinical software applications.
  • Attention to Detail: Strong attention to detail, with the ability to maintain accurate and up-to-date patient records.
Benefits

MaineGeneral Health offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 403(b) retirement plan and employee discount program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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