Slot Machine Technical Supervisor
2 weeks ago
Exciting Opportunity at PENN Entertainment
Step into a vibrant and exhilarating sector where every day is filled with energy and engagement. At PENN Entertainment, you will work alongside a diverse team of enthusiastic professionals, all committed to enhancing the enjoyment and experiences of our guests. Our organization emphasizes your career growth, providing resources and support to help you achieve your professional aspirations.
Explore our outstanding Day 1 Benefits, 401k Program, Company Perks, Career Advancement Opportunities, Scholarships, and much more.
Key Responsibilities:
- Oversee and direct personnel within the Slot Tech division.
- Develop effective staffing schedules, manage labor expenses, and ensure guest satisfaction.
- Assist in budget formulation, monitor adherence, and communicate any issues.
- Encourage and uphold exceptional customer service standards.
- Supervise electronic gaming device operations and inventory oversight.
- Coordinate the installation, upkeep, and repair of slot machines.
- Establish and enforce departmental policies, procedures, and training initiatives.
- Lead the Slot Tech team in meeting service benchmarks.
- Ensure compliance with regulations and report any concerns to Executive Management/GM.
Qualifications:
- Associate degree in Electronics or a related discipline preferred, or 3+ years of experience in Slot Tech management.
- Strong written and verbal communication capabilities.
- Proficient in Microsoft Office applications and Slot operating systems.
- Ability to engage effectively with guests, staff, and colleagues.
- Diplomatic problem-solving skills and professionalism.
- Robust analytical and mathematical skills.
- Flexible availability, including evenings, weekends, and holidays.
Prepare to contribute your expertise to PENN Entertainment. We look forward to your application.
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