Property Operations Supervisor

2 weeks ago


Brooklyn, New York, United States Housing Works Full time
Overview:

The Property Operations Supervisor is accountable for maintaining cleanliness and performing repairs in commercial properties. This role involves overseeing facility operations, managing the inventory of equipment and supplies, and ensuring compliance with all safety regulations, including OSHA and fire safety standards.

Key Responsibilities:
  • Oversee the cleaning and maintenance of commercial properties.
  • Supervise custodial staff directly.
  • Ensure the safety of clients and the integrity of the physical environment.
  • Guarantee compliance with regulatory requirements, including fire safety and OSHA.
  • Provide guidance on policies and assist in developing program policies and procedures.
  • Support Open Book Management initiatives and participate in policy development and evaluation.
  • Be available for on-call duties; ensure 24-hour emergency coverage for the property.
  • Conduct monthly inspections of facilities and custodial areas to ensure cleanliness and compliance.
  • Manage the Salesforce-based work order system according to agency policy.
  • Coordinate office relocations, minor construction projects, and logistics planning as necessary.
  • Create and manage custodian schedules to ensure adequate coverage.
  • Refer relevant projects to the Construction & Engineering Department.
  • Actively support advocacy efforts to address the crises of AIDS and homelessness.

Additional Duties:
  • Recruit and develop staff through mentoring and identifying training needs.
  • Maintain motivation and alignment with organizational goals; implement effective accountability and learning systems.
  • Foster teamwork and collaboration with all coworkers and clients.
  • Build relationships with other departments within the organization.
  • Manage custodian staff performance through coaching and planning.

Minimum Qualifications:
  • High school diploma or GED.
  • Certificate of Fitness or Fire Director Certificate (S95).
  • Experience in plumbing and carpentry.
  • Minimum of two years of management experience, preferably in commercial buildings.
  • Knowledge of OSHA, fire safety, and regulatory compliance for commercial facilities in New York City.
  • Dependable, flexible, and able to maintain confidentiality.
  • Project management and Salesforce experience preferred.
  • Ability to learn property management software proficiently.
  • Strong verbal and written communication skills.
  • Excellent interpersonal, coaching, and administrative abilities.
  • Strong analytical and strategic thinking skills.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Proficiency in Microsoft Outlook and Office (Word, Excel, PowerPoint).

Compensation:
Annual salary range of $60,000 - $65,000, commensurate with experience.

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