Customer Service Coordinator
2 days ago
The University of Oklahoma is seeking a skilled Customer Service Coordinator to join their team as a Dispatcher.
This role requires exceptional communication skills, the ability to remain calm under pressure, and a strong attention to detail. The ideal candidate will be able to receive and prioritize simultaneous calls on multiple instruments, dispatch responses to calls for service, and control police radio frequencies.
As a Dispatcher, you will play a critical role in ensuring the safety and well-being of the university community. You will work closely with law enforcement agencies and emergency services to respond to emergencies and provide support to those in need.
With an estimated salary of $45,000 - $65,000 per year, this position offers a competitive compensation package. Additionally, you will have access to comprehensive insurance plans, retirement planning, and generous paid time off (PTO).
Key Responsibilities:
- Receive and prioritize simultaneous calls on multiple instruments
- Dispatch responses to calls for service and control police radio frequencies
- Determine whether an emergency is within the dispatch service area and provide accurate directions to specific locations
- Relay records and information to officers in the field
About the Role:
This is an exciting opportunity to join the University of Oklahoma's public safety team and make a real difference in the lives of students, faculty, and staff.
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