Customer Service Representative

2 days ago


Oklahoma City, Oklahoma, United States Public Storage Full time

Public Storage is a leading self-storage company seeking a Customer Service Representative to join our team. As a representative, you will be responsible for ensuring exceptional customer service and exceeding customer expectations.

Estimated Salary: $13.50 per hour

Company Overview

Public Storage is the self-storage industry leader, dedicated to providing high-quality storage solutions to our customers. Our mission is to deliver exceptional customer service and ensure that every interaction with our team exceeds our customers' expectations.

Job Responsibilities

As a Customer Service Representative, your primary responsibilities will include:

  • Assessing customer storage needs and making recommendations on suitable storage solutions.
  • Selling packing and moving supplies to customers.
  • Conducting daily storage unit inspections to confirm inventory and availability.
  • Auditing cash drawers and making bank deposits.
  • Helping customers with payments and making reminder and collection calls when necessary.
Required Skills and Qualifications

To be successful in this role, you should possess:

  • Excellent communication and customer service skills.
  • The ability to work independently at multiple locations.
  • A valid driver's license and a reliable vehicle for travel between locations.
  • The ability to transport items weighing up to 35 pounds.
  • Physical stamina to spend up to 50% of your time outdoors, including climbing stairs and opening large doors.
Benefits

As a valued member of our team, you can expect:

  • Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm).
  • Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
  • Company-paid life, accidental death insurance, and exclusive vendor discounts.
  • Mileage reimbursement for work-related travel.
  • On-site company housing available at many locations (performance and tenure required).


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