Customer Service Operations Lead
6 days ago
At Cardinal Health, we are dedicated to delivering exceptional patient care and services. As a Customer Service Operations Lead, you will play a critical role in ensuring the smooth operation of our customer support team.
About the Role
This is a full-time remote position that requires a flexible schedule with the ability to work 40 hours per week. The ideal candidate will have strong communication and leadership skills, with experience in managing a team and coordinating daily activities.
Key Responsibilities
* Coordinate and supervise the daily activities of operations or business support staff
* Administer and execute policies and procedures
* Ensure employees operate within guidelines
* Make decisions that impact work unit operations and customers
Requirements
* Bachelor's degree or equivalent work experience
* 3-5 years of experience in a related field, preferably in patient support programs
* Previous management experience preferred
* Strong communication, presentation, and time management skills
* Commitment to ongoing development and growth
Salary Information
We offer a competitive salary range of $65,500 - $93,550 based on location and experience. This estimate may vary depending on individual qualifications and performance.
Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, health savings account (HSA), 401(k) savings plan, and access to wages before pay day with myFlexPay.
What We Offer
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Recognition and rewards for outstanding performance
Equal Opportunity Employer
Cardinal Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where everyone feels valued and respected.
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