Patient Account Coordinator

3 days ago


Dallas, Texas, United States Exceptional Health Care Full time
Job Title: Patient Account Representative

Job Summary:

We are seeking a highly skilled Patient Account Representative to join our team at Exceptional Health Care. As a Patient Account Representative, you will play a critical role in ensuring the efficient and accurate processing of patient claims and accounts.

Key Responsibilities:

  • Claims Processing: Process and manage patient claims accurately and efficiently, ensuring timely submission and follow-up on outstanding claims.
  • Payment Collection: Collect payments from patients, negotiate overdue balances, and assist with repayment structures to minimize delinquencies.
  • Account Management: Generate bills and explain insurance benefits to patients, resolve account-related issues promptly, and update patient demographic information as needed.
  • Communication: Provide exceptional verbal and written communication to patients, insurance companies, and internal stakeholders, ensuring clear and concise information exchange.
  • Analytical Skills: Utilize strong analytical skills to identify and resolve account discrepancies, and maintain accurate records of patient interactions.

Requirements:

  • Education: High School Diploma or GED and relevant experience in medical billing, collections, and customer service.
  • Technical Skills: Proficiency in EMRs and Microsoft Office Suite, including Excel, Word, and Outlook.
  • Insurance Knowledge: Strong understanding of insurance reimbursement procedures and revenue cycle processes.
  • Communication: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Time Management: Ability to manage multiple accounts and prioritize tasks effectively to meet deadlines.

Why Work for Exceptional Health Care?

We are a smaller and more agile organization, valuing our employees and treating them accordingly. Our team is dedicated to providing exceptional patient care and service, and we are committed to making a tangible difference in patients' lives.



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